Privacy Policy
Effective date: 19.01.26
Last updated: 19.01.26
This Privacy Policy explains how Accountly LTD (“Accountly”, “we”, “us”) collects, uses, and protects personal data when you use our website (accountly.cy) and software platform (accountly-app.com).
1. Controller
Controller: Accountly LTD
Address: Athinon 2, Pafos 8035, Cyprus
Email: info@accountly.cy
2. Personal Data We Collect
We may collect:
Account & profile data
Name, email address, role (Business Owner / Accountant)
Company information (e.g., company name, address, optional VAT number)
Customer Data you upload or create
Invoices, receipts, documents, notes, transaction-related content you submit to the platform
Billing data
Subscription status, billing address, invoices/receipts for payments (payment processing handled by Stripe; we do not store full card details)
Usage & device data
Log data (IP address, device/browser, timestamps), feature usage, and diagnostic data
Website analytics data
When Google tracking is enabled, we may collect analytics and cookie identifiers as described in our Cookie Policy
3. Why We Use Data (Legal Bases)
We process data for:
Providing the Service (Contract)
Create accounts, authenticate users, deliver features, enable role-based access and collaboration
Billing and administration (Contract / Legal obligation)
Manage subscriptions and payments, accounting records
Security and fraud prevention (Legitimate interests)
Monitor misuse, prevent unauthorized access, ensure platform integrity
Product improvement (Legitimate interests)
Understand usage patterns and improve features and performance
Marketing communications (Consent, where required)
If you opt-in to product updates/marketing emails
4. How We Share Data
We share data only when necessary:
Service providers (“processors”)
Stripe for payment processing
Hosting, email delivery, analytics providers (including Google analytics tracking, where enabled)
Legal obligations
If required by law or to protect rights, safety, and security
We do not sell personal data.
5. International Transfers
Some providers (e.g., analytics or infrastructure) may process data outside the EEA. Where applicable, we rely on recognized transfer safeguards (such as Standard Contractual Clauses) and additional measures as needed.
6. Data Retention
We retain personal data only as long as necessary for:
providing the Service,
meeting legal/accounting obligations,
resolving disputes, and
enforcing agreements.
Account and Customer Data can be deleted or exported subject to legal requirements and technical constraints. If you request deletion, we may retain certain records where required by law.
7. Security
We implement appropriate technical and organizational measures to protect data, including access controls and secure processing. No system is 100% secure, but we work continuously to protect your information.
8. Your Rights (GDPR)
Depending on your location, you may have the right to:
access your personal data,
correct inaccurate data,
request deletion,
restrict or object to processing,
receive a copy of your data (portability),
withdraw consent (where processing is based on consent).
To exercise rights, contact info@accountly.cy
.
You also have the right to lodge a complaint with your local data protection authority.
9. Cookies & Analytics
We use cookies and similar technologies. Details are explained in our Cookie Policy, including how to manage preferences and consent.
10. Contact
For privacy questions or requests: info@accountly.cy